B&G REPORT.

We really want to have our voices heard when it comes to matters of concern to us, and we suspect that most people feel much the same way. But over the last few years, as the flow of surveys that come our way has turned into a deluge, our inclination to reply to many of them has decreased.   And we’re far from alone. So-called “survey fatigue”, like the kind we’re experiencing, isn’t a new phenomenon, and there were articles being written about it several years ago. But we’d

Some time ago, in a conversation with a high-ranking county official, he told us about the three attributes that he sought when hiring a new employee: “attitude, aptitude and adaptability.” Subsequently in looking up those words online, we’ve realized that he didn’t make the “three A’s” up himself, but the idea remained with us as a sensible one. Clearly, the fundamental hurdles before someone should be hired for a job in state or local government are attitude and aptitude. I

Much of the coverage about the concerns that beset states and localities tends to focus on specific areas like budgetary shortfalls, the need for better technology and a shortage of people to fill many vital positions (where have all the accountants gone?) But, increasingly, in conversations we’re having about all these topics and more, the problem that seem to keep our sources awake at night can be expressed in a single word: “Uncertainty.” “ Uncertainty is not generally wel

Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

Last Tuesday in our Management Update Section, we announced the publication of a study titled “2025 State and Local Workforce Survey...

A couple of months ago at a large social gathering we had the opportunity to spend some time with a person who has dedicated his life to...

Over the course of years, we’ve come to rely on a number of organizations that specialize in various aspects of state and local...

Every government makes mistakes from time to time. Sometimes, leaders acknowledge that a decision made in the past has gone awry and...

When was the last time you heard anyone say, “Gee what an excellent bureaucracy we have in the Department of Motor Vehicles. It only took...

For some time, we’ve been fascinated by the relationship between executive branch managers and their legislatures or city councils. Not...

Way back in 2015, we wrote a cover story for Governing  about bad data. (And by the way, we’re delighted to report that after a few...

We’ve never really understood the way horoscopes work. How can it be that if someone is born a minute after midnight on October 24th,...

A few months ago, at the American Society for Public Administration conference in Washington D.C., the Center for Accountability and...

Today is “World Social Media Day,” a celebration of that form of communications that was first proclaimed in 2010 by Mashable, a media...

Many states, counties and city leaders are regularly raging against “fraud, waste and abuse.” This is hardly a new issue but inspired by...

We don’t have a degree in statistics. Nor are we data specialists. But after 30-plus years of using data as a basic tool in our quest to...

Today is the first day of Public Service Recognition Week and since much of our readership is made up by people who have devoted their...

Over the last few months, we’ve written extensively about Artificial Intelligence. Mostly we’ve been focusing on the usual issues; its...

Generally speaking, we see the positives in the world in which we live. We’re grateful for our work, family, and one another. Right now,...

Last week, in a B&G Report titled, “Information Can Be a Buried Treasure,” we wrote about our concerns about the use of artificial...