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RECENT WORK
Over the course of the year, Barrett and Greene produce somewhere between 42 and 50 pieces of journalistic, published work. Most are columns or articles; some are reports, written for such organizations as The Volcker Alliance and the IBM Center for the Business of Government. Following are the most recent:
Just published
The Public Sector Turnover Crisis, Route Fifty, by Katherine Barrett and Richard Greene, January 17, 2022
How to Effectively Manage the Growing Multigenerational Workforce, IBM Center for the Business of Government, by Katherine Barrett and Richard Greene, January 5, 2022 (reprinted from Route Fifty)
The Growing Challenge of Producing ADA Compliant Accessible Websites Government Finance Review, December 2021 (column starts on page 72)
More Columns from Route Fifty
How to Effectively Manage the Growing Multigenerational Workforce, December 20, 2021,
A Pandemic Silver Lining: Public Meetings Have Become More Public, December 14, 2021
Covid-19 forced governments to have all virtual gatherings. There are disadvantages, government officials say, but a hybrid meeting model may be here to stay.
Grappling with the Public Sector Workforce Shortage Crush, November 29, 2021
When positions aren't appealing to applicants, sometimes the jobs themselves need to be changed.
The Government Job Application Drop-off is 'Snowballing', November 13, 2021
The data is alarming: Between fiscal 2019 and 2021, applications per job dropped 32% in states and localities, data shows. But there are strategies to counteract the trend.
Leveraging State and Local Buying Power to Improve Resilience and Accountability, October 25, 2021
Carefully spent, purchasing dollars can be one of the most important tools to help the nation combat its environmental concerns.
How the Pandemic can Help the Government Prepare for Future Crises, October 7, 2021
A new report provides a dozen lessons learned from Covid-19 that can help governments at all levels deal with diseases and natural disasters to come.
The Toll of Compassion Fatigue on Government Employees, September 28, 2021
Traumas can be contagious. When government workers are exposed to endless stories of pain, they can develop mental health and other problems.
'Public Health Should be 'Pivotal' Part of Emergency Response, September 13, 2021
Could reform of emergency call systems play an important role in improving safety, as well as police-community relations? A new 911 reform initiative is betting it could."
A Transparent Look at How Governments Are Spending the $350B in ARPA Funds, August 30, 2021
On Aug. 31, states and large localities had to provide reports on how they are allocating their federal funds. They also have to post them on transparency websites, which can help them learn from one another and coordinate spending plans.
The Public Sector Retirement Explosion, August 24, 2021
For years, human resources officials have worried about an alarming exodus of government retirees. Now it's here -- and it's because of Covid-19.
How Local Governments Can Prevent Building Disasters, August 9, 2021
Some governments are beginning to take steps to prevent the kind of tragedy that took the lives of nearly 100 people in a Surfside, Florida condominium collapse in June.
Legislators and Governors Battle Over Who Spends the Rescue Act Money, July 21, 2021
Power struggles between the executive and legislative branches are nothing new, but they are particularly vigorous with $350 billion in federal dollars at stake.
A Five Step Guide to Spending the American Rescue Plan Money, July 6, 2021
States and localities have an enormous opportunity to create a better future if they spend the federal rescue funds wisely. Here's how to do that.
How to Fix Skyrocketing Overtime, June 22, 2021
Overtime is often a necessary cost, but to deploy it effectively officials need reliable data to track where and how it is being used, and who is using it.
Racial Biases Persist in Public Sector Hiring. What Can Be Done? May 24, 2021
A new study shows that Black candidates are at an enormous disadvantage in making it through the government hiring process. But states and local governments are finding solutions.
Getting the Bosses of Procurement to Understand its Strategic Value, May 7, 2021
State procurement departments have been front and center during the pandemic. Once the crisis wanes, focus on procurement may diminish, but officials say it needs ongoing high-level attention.
Centralizing State IT Functions Gains Momentum, April 23, 2021
Connecticut is building an information technology organization within its government, joining a number of other states consolidating people, hardware and software to reduce costs and inefficiencies.
'A Troubling Trend': Independent State Program Evaluation Under Attack, April 16, 2021
Without a vote, the legislative leadership in North Carolina closed the state’s program evaluation division. Experts say the growing power of legislative leaders presents an accelerating danger for transparent, publicly available evaluation.
What Can Parks Do When Demand Rises as Budgets Decline, March 29, 2021
Though there may be greater appreciation for the nation’s parks, many are still fighting for funding. Some states are finding solutions.
If Your State Is Struggling With the Vaccine Rollout, This Is Probably Why, March 9, 2021
Intergovernmental relations are never easy. But they’re vital when confronting the logistical nightmare of inoculating a nation.
Equity Budgeting in Cities: Directing Dollars Where They're Needed Most, February 19, 2021
A growing number of cities are turning to their budget offices to help treat historically underserved communities more fairly.
Paid Sick Leave and the Prolonged Pandemic, January 29, 2021
State HR officials are concerned that if they can't find a way to extend paid sick leave benefits, employees will start showing up to work contagious.
How Downtowns Can Rebound After the Pandemic, January 12, 2021
They have to offer more than office space.
A Burnout Crisis Hits Government, December 22, 2020
A soon-to-be-released survey reveals some surprising findings about local and state employees' struggles and how helping them feel connected to each other can reduce burnout.
How to Fairly Use Algorithms to Make Tough Decisions, December 3, 2020
More Crucial Than Ever, EMS Agencies are Short Staffed and Overworked, November 19, 2020
Adequately staffing emergency medical services has been a problem for some time, potentially putting lives at stake. The pandemic threatens to make shortages worse.
Can Better Data Fix America's Policing Crisis? October 28, 2020
As society debates law enforcement reform, far better data is necessary to provide a roadmap for future changes.
The Draining of State Rainy Day Funds, October 14, 2020
At least ten states have already tapped their emergency reserves, even as budget experts expect the worst revenue declines caused by the coronavirus pandemic to come in the months and years ahead.
Why We Need to Pay Attention to Police Officers' Mental Health, October 9, 2020
A new study found that as police are under more scrutiny than ever, their mental health struggles remain profound.
Shrinking State and Local Government Office Space, September 9, 2020
With state and local officials searching for ways to cut budgets, many are looking to reduce how much real estate they occupy.
What Happens Next With Affordable Housing? August 20, 2020
States and local governments already haven't been investing enough to help build housing that poor families, and even middle class families, can afford. And now funding could be yet another victim of the coronavirus.
The Escalating Crisis in Police Hiring, August 6, 2020
As revenues drop and passionate debates over police mission, budget and purpose continue, cities still face the arduous task of recruiting top-notch candidates.
The Poor Performance of Performance Contracts, July 21, 2020
States and local governments have embraced "performance contracts," requiring contractors to meet certain objectives. Too often, however, they don't actually check on the success in meeting these goals.
Can Civilian Oversight Change Police Behavior, July 9, 2020
Cities across the country are looking at creating police oversight bodies. That makes questions about their efficacy and value more important than ever.
Kansas City Employees: 'Please Don't Rush To Reopen . . .', June 17, 2020
What are public sector employee concerns about the return to work? Kansas City has a better idea than many other local governments based on multiple employee surveys.
Pandemic Aid: What Can We Learn From the 2009 Stimulus, June 10, 2020
Fiscal stability will be more attainable by paying attention to experts who helped the country out of the Great Recession.
The Hidden Crisis: Caring for Vulnerable Adults at Home During the Coronavirus, May 15, 2020
Faced with fears of contagion and shortages of personal protective equipment, home and community care workers and providers struggle to serve a vulnerable population.
'There's Never Been Anything Like This': Managing the State Employee Workforce, April 20, 2020
An interview about the challenges faced by human resource directors.
The Coronavirus Cyber Safety Challenge: 'New Opportunities for the Bad Guys', April 16, 2020
State and local governments confront multiple technology security issues as they deal with proliferating attacks and a disease-transformed work environment.
Lessons From States that Embraced Telework Before the Coronavirus, April 1, 2020
How to avoid certain pitfalls now that many -- or most -- employees must now work from home.
How Ghosting Afflicts Public Sector Recruitment, March 15, 2020
Too often that perfect candidate just disappears.
The Human Cost of Missing Data in Prisons, February 26, 2020
Nowhere is good information about operations more critical than in prisons and jails. But too often states simply lack the kind of data that holds officials accountable.
Do Older Taxpayers Balk at Supporting Schools? February 12, 2020
In certain places opponents to new school taxes are finding success in courting older voters.
Whistleblowing Isn't Just a Federal Issue, January 28, 2020
An interview about the first comprehensive study of state whistleblower laws and how they protect -- or don't protect -- people who report wrongdoing.
How Governments are Recruiting Young Workers, January 14, 2020
From initiatives that allow new parents to bring babies to work to upgraded facilities, state and local governments are aiming to compete with the private sector.
What Stands Between Young People and Local Government Jobs?, December 23, 2019
Many millennials or members of Generation Z are interested in meaningful work that can help improve people's lives, but they don't necessarily see government jobs in that light.
Too Many Drugs, Too Little Data, December 9, 2019
How the fight against drug abuse has both been hampered and helped by data collection and analysis.
The Troubling Decline in City Revenue Growth, November 24, 2019
The economy continues to grow, yet cities anticipate revenue problems. How can both be true?
The New First Responder Crisis: Not Enough Dispatchers, November 12, 2019
What can governments do to recruit and keep the "first" first responders?
When the Savings Don't Materialize, October 22, 2019
Sometimes, state and local governments don't end up seeing the savings they've hoped for. Then what happens?
Articles from Government Finance Review
The Benefits and Challenges of Transparency Websites, October 2021 (see page 74)
Improving Procurement Practices in the Wake of the Pandemic, August 2021 (see page 90)
Data Governance: A Key to More Effective and Efficient Performance, June 2021 (see page 76)
Public Sector Working Space May Never Be the Same, April 2021 (see page 82)
Keeping Government Diversity Efforts Strong in Hard Economic Times, February 2021 (see page 76)
Keeping Nonprofits Strong, December 2020 (see page 68)
Bad Data: A Giant Challenge to Management, Budgeting and Policy, October 2020 (see page 76)
Whither Telework, Post Pandemic? August 2020 (see page 138)
Cybersecurity -- It's All About Relationships, June 2020 (see page 90)
Letting the Citizens Help Run the Store, April 2020 (see page 74)
Articles from Government Executive
Three Pandemic Lessons for the Next Crisis, October 20, 2021, by Katherine Barrett, Richard Greene and Donald F. Kettl, October 20, 2021.
Articles from HR News
THE B&G HR REPORT:
The B&G HR Report for July 2020 issue | Safety in Numbers: The Power of Data to Protect Public Sector Workers (available to IPMA-HR members).
THE B&G HR Report for February 2020 issue | In Workforce Planning Data is King (available to IPMA-HR members). Reprinted in our IBM Center blog with permission from HR News. (See below)
THE B&G HR Report for October 2020 | How Local and State Governments are Meeting the Employee Benefit Challenge, HR News, October 2020
Blog posts from the IBM Center for the Business of Government
Getting the Bosses of Procurement to Understand its Strategic Value, May 17, 2021
Why the Phrase Best Practices Makes Us Jittery, November 12, 2020
Reducing Unreasonable Overtime with Data, August 17, 2020
Results-Driven Telework, June 4, 2020
The Perennial Siege on Performance Auditors, February 25, 2020
In Workforce Planning, Data is King, February 10, 2020
Mousetraps for flawed data, November 11, 2019
Performance Management: A View from the Front, October 17, 2019
A Hidden Corner of Local Government: Boards and Commissions, October 2, 2019
Reports written for the Volcker Alliance
Truth and Integrity in State Budgeting: The Balancing Act
50 States are graded on budget practices and transparency, February 2020
Rainy Day Fund Strategies: A Call to Action
Steps states can take to better prepare for the next recession.
Truth and Integrity in State Budgeting: Preventing the Next Fiscal Crisis
50 states are graded on budget practices and transparency, December 2018.
Truth and Integrity in State Budgeting: What is the Reality?
50 States are graded on budget practices and transparency, November 2017.
An annotated reference guide to state budgets, financial reports, and fiscal analyses.
Best practices in state budget transparency
Truth and Integrity in State Budgeting
Lessons from three states: California, New Jersey and Virginia
Other Reports
Managing the Next Crisis: Twelve Principles for Managing Viral Uncertainty, by Katherine Barrett, Richard Greene and Donald F. Kettl, IBM Center for the Business of Government, , October 2021.
Employee Leave in the Public Sector: Current Challenges and Solutions. by Katherine Barrett and Richard Greene, UKG, 2021
The Great Overtime Dilemma, by Katherine Barrett and Richard Greene, Kronos, 2020
Off to a Running State Capital Start: A Transition Guide for New Governors and Their Teams. by Katherine Barrett and Richard Greene, The IBM Center for the Business of Government, 2018
Columns from Governing
Pilot programs don't always fly right. (The last column we wrote for Governing magazine, which stopped publication following the September issue.)
6 Tips for Piloting New Programs
Small test runs can help an entity avoid big mistakes, but there's an art to getting meaningful results.
How Breaking Down Silos in Government Can Make Things Worse
Sometimes attempts to collaborate create unforeseen problems.
Why's It So Hard to Ax Bad Government Programs
Performance data hasn't worked out the way it was intended.
Are States Taking Cybersecurity Seriously Enough?
Only one has a cabinet level official dedicated to the issue.
To Keep Public Workers, States Offer New Salaries and Benefits
Lawmakers increased wages and benefits for teachers, state workers and first responders in nearly twenty states this legislative session.
WANTED: Public Employees Who Live Where They Work
Local governments are offering employees home loans and even housing if they reside among the people they serve.
To Find More ‘Good Cops,’ A Few Cities Change Their Hiring Practices
They’re putting more emphasis on applicants’ emotional intelligence and interpersonal skills.
What Happens When Evidence-Based Policymaking Meets the Real World?
Problems arise.
Are Public Employees Safe At Work?
How governments are coping with health and safety threats to their workers.
How Public Employers Are Reevaluating the Employee Review
Governments are changing the frequency of performance evaluations, who receives them and what they’re assessing.
Will the FDA Crackdown on Imported Prescriptions Cost Local Government?
For years, hundreds of cities and counties have been saving money by letting their employees use cheaper drugs from other countries.
Performance Management Does Away With the Whip
The way governments are measuring results is becoming kinder — and more effective.
Shortage of Volunteer Firefighters Threatens Fire Departments’ Existence
Without enough volunteers to respond to emergencies, some fire departments are cutting services or even shutting down. Most are changing the way they recruit.
What Do Constituents Want? Cities Go Online to Find Out.
Local governments are using Internet surveys to better gauge residents needs.
Why It’s Easier to Find a Job in Pennsylvania
The state has made a number of key reforms to streamline its recruiting and hiring. One big change? Using plain English.
Openings for State Jobs Are Up, So Why Are Applications Down?
A new study shows the depth — and the root causes — of the public sector’s workforce problem.
Why Some Government Managers Make Less Than Their Employees
This form of pay inequity, referred to as salary inversion, can make it difficult to fill supervisory positions.
Where’s the Data? What the Government Isn’t Tracking
The amount of missing and unusable public sector data is stunning.
Amid Strikes and Shortages, Governors Prioritize State Workers’ Plight
Protesting teachers likely won’t be the only public employees who see pay raises and workplace improvements this year.
Think Federal Workers Have It Bad? It’s Worse for State and Local Employees
The government shutdown exposed the financial insecurity and stress of many public servants.
Government Watchdogs Face New Obstacles
It’s getting harder for the people who check up on government to do their job.
The Gender Disparity in Climbing Local Government’s Ladder
Women are less likely than men to aspire for and occupy top jobs. They’re also less optimistic about their chances of moving up at all.
#MeToo Elicits More Harassment Conversations, But Not Necessarily Complaints
To address sexual harassment, it needs to be reported. State employees have been hesitant to do that.
Mapping Technology Expands Its Policy Reach
Once used mostly to manage infrastructure, GIS now deals with all kinds of data.
Accounting for Oysters: The Importance of Fiscal Notes in Policymaking
As Maryland has learned, it’s crucial to know the costs of proposed legislation.
Defying Predictions, Union Membership Isn’t Dropping Post Janus
The Supreme Court’s ruling was expected to diminish union membership. But so far, many unions have actually increased their numbers. Conservative groups are working to reverse that trend in the long run.
Advice for New Governors as They Transition Into Office
For one, don’t assume the last governor’s appointees want to leave.
Why Are So Many Government Projects Late and Over Budget?
Ironically, it can happen because managers skip steps in an effort to go faster.
Who Needs a Desk? Tennessee Takes Telework to the Max
The state’s new approach to the workplace goes far beyond traditional telecommuting. It’s not only making employees and managers happier, it’s saving the state millions of dollars.
Arkansas’ Ambition Plan to Reorganize State Government
The governor wants to downsize the number of cabinet agencies by more than half — without laying people off.
How to Turn Government Data Into Clickbait
Graphic displays of data are useful only if they’re seen.
How Public Employee Benefits (Beyond Pensions and Health Care) Compare to the Private Sector’s
At a time of low unemployment, both kinds of employers are beefing up their perks.
How Much Privacy Do Public Employees Actually Have?
The digital age, new laws and recent events have created tension between government transparency and the privacy of the people who work for it.
Public Employees’ Pay, Benefits and Rights Become Campaign Issues
A year filled with teachers’ strikes and sexual harassment scandals has led candidates for governor to talk more about how they would treat their state’s workforce.
A Red State Raises Its Workers’ Minimum Wage to $15
North Carolina Republicans overrode the Democratic governor to increase some state employees’ pay. What led to this unexpected decision?
Data-Based Decision Making Works Great, Til Someone Cheats
There’s a long list of government agencies that have fudged numbers in misleading ways.
Features from Governing
In Government, Buying Local Is Popular. But Is It Beneficial?
Many U.S. cities make an effort to use the goods and services of companies in their own city limits. It has some troubling side effects.
Can Government Hiring Get Out of the Stone Age?
As states and localities have tried to modeThe Taxing Problem of an Aging Populationrnize the way they attract and retain public workers, some proven practices have emerged.
The Causes, Costs and Consequences of Bad Government Data
States and Localities are embracing the promise of big data. But just how good is the information they’re collecting in the first place?
Equipt to Innovate Columns, A Living Cities/Governing partnership
How Grand Rapids is sharing information to boost transparency and solve city problems.
The latest top performers from Equipt to Innovate made strides in addressing racial disparities and engaging residents.
Satisfying, Successful Engagements
Getting buy-in from employees leads to greater productivity — and upward opportunity.
Creating a race-informed city requires a broad range of approaches.
Understanding the Benefits of a Data-Driven Government
Cities have come a long way in using data to inform decision-making, but progress can still be made.
Reports written for The Council of State Governments
Civic Education: A Key to Trust in Government
A comprehensive look at the steps state governments can take to increase civic knowledge
Columns from Capitol Ideas – Council of State Governments
How demographic changes are affecting home ownership. (see p. 12)
Fertility Rates and the Future of the Workforce
How will falling fertility rates influence the economy of the future? (see p. 12)
Help Wanted: Prioritizing Deferred Maintenance
States need to invest billions in deferred maintenance, but need better data on what, where and how to spend.
How Much Does a Federal Dollar Cost the States?
A heavy reliance on federal dollars keeps budget officers awake at night.
The Taxing Problem of an Aging Population
The little-discussed effect of aging’s impact on state revenues.
Health Impact Assessments Effect State Policymaking
These potent tools for evaluating the impact on health of governmental policy decisions have the potential to save lives, health and even money.
Law Enforcement By the Numbers
Gathering data to deal with law enforcement is becoming ubiquitous and many states and localities have started to gather and analyze all kinds of interactions between the police and the citizenry above and beyond simple arrest rates.
Although state governments are floating in a sea of data, the management and governance of this new kind of asset has tended to be weak, and sometimes close to nonexistent
Barrett and Greene read the crystal ball and speculate about the issues that were going to be of highest importance in 2016
Posts to Re:Cap, a publication of the Fels Institute of Government
Why Government Doesn’t Get Credit for Accomplishments
Sure there are problems, but government successes should be getting equal coverage
Performance Management and the Common Man
Lessons about managing performance from our day-to-day lives
Government and the Press: A Troubled Partnership
The disconcerting shift in how government officials and journalists relate to each other
Columns from the Association of Local Government Auditors
Why performance auditors can be among the best sources for information about states and localities
Articles from the PATIMES, American Society for Public Administration
State Revenues and the Aging Population
The growing impact of an aging population on state revenues