B&G REPORT.

Late last year, Bill Eggers, executive director of Deloitte's Center for Government Insights, wrote on LinkedIn that "Over my decades working on government reform, my one major complaint has always been that think tanks have focused so much time and resources on policy and too little on policy execution and the nitty-gritty of government operations He was playing our song, and we’d like to add that we find the same unfortunate phenomenon doesn’t just exist in think tanks but

Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

A few months ago, at the American Society for Public Administration conference in Washington D.C., the Center for Accountability and...

Nearly every city, county or state gathers huge quantities of data for a variety of purposes. Some of it is effectively used, some is...

In the wake of the pandemic, we co-wrote a paper for the IBM Center for the Business of Government in collaboration with renowned...

As we approach the last several weeks of December, our plan is to take a full vacation starting on December 14, continuing through New...

Last week’s B&G Report included the second in a series of lists, compiled by experts, about managing performance. The first such list,...

We’re not scared of AI. It doesn’t take much historical memory to know that pretty much any new technology brings out fear and...