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B&G REPORT.
The B&G Report features newsy items relating to a wide variety of state and local government management topics, including state and local performance audit, state and local performance management, government budgeting, state and local human resource issues, and a variety of other public sector issues.
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TEN TIPS FOR BETTER PERFORMANCE MANAGEMENT
Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states...

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3 min read


OUR RESPONSE TO RESPONSE TIMES
When it comes to many vital public services, including police, fire and EMS, one of the primary – and sometimes the only – performance...

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3 min read


REINVENTING THE WHEEL – PUBLIC SECTOR STYLE
Recently, a relatively high-level manager in a large southern city told us about the progress her city was making in energizing a...

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2 min read


Measuring & Managing Business Tax Incentives
by Dr. Ellen Harpel, Founder of Smart Incentives and Randall Bauer, Director, PFM Group Consulting Randall Bauer Ellen Harpel As...

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3 min read


Harry P. Hatry, Leader and Performance Management Pioneer, dies at 92
On Tuesday evening, we got a phone call to tell us that Harry P. Hatry, the renowned, respected and remarkable leader in the world of...

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4 min read


Let’s Talk Performance!
A couple of weeks ago, we were invited by the National Center for Public Performance to be the inaugural panelists in its series of...

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2 min read


THE BLACK WEALTH DATA CENTER
A little over two years ago, as we were researching an IBM Center for the Business of Government report about lessons learned from the...

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2 min read


Why hide from data?
Over the last few weeks, we’ve been doing research into the challenges municipalities face when they want to hire a diverse workforce....

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3 min read


Bringing Context to Quality of Life Ratings
Yesterday afternoon, at the #ICMA’s annual conference in Columbus Ohio, an announcement was made about an exciting collaboration to...

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1 min read


Measuring Principals (not Principles)
Over the years in which we’ve been covering the evolution of performance management, it’s always been abundantly clear to us that great...

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2 min read


Five Key Benefits of Enterprise Risk Management for Government
by Marty Benison, Industry Executive Director for State and Local Government, Oracle While the move to “Software as a Service” (SaaS)...

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4 min read


Praise in a Remote World
We’ve repeatedly heard the phrase: “People don’t leave bad jobs, they leave bad bosses.” This comment has been supported by loads of...

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2 min read


Climate Action: Backed by Budget
by Chris Fabian, CEO, ResourceX To prevent a “climate catastrophe,” the focus of local, regional, national, and international...

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4 min read


How To Use Data in Workforce Management
Across the U.S., a growing number of cities, counties, and states are using data across agencies to improve management and make...

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3 min read


Disaggregating is King
Our friend and colleague Harry Hatry has long insisted that data is far more valuable when it’s disaggregated. In a January 2022 paper...

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3 min read


Lessons Learned from TANF Clients
In researching the 26-year-old Temporary Assistance for Needy Families (TANF) program recently, we had the chance to talk with Mary Beth...

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6 min read


Using Data to Build Trust in Government
By Doug Criscitello, Managing Director, Grant Thornton Public Sector Trust, perhaps the most important ingredient to a well-functioning...

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4 min read


Does Measurement Get Things Done? Really?
Two of the most-repeated aphorisms pertaining to performance management have long been “What Gets Measured Gets Managed,” or, optionally,...

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2 min read


Portland's New Review of its Audit Recommendations
Performance auditors frequently do a very good job at holding agencies in their states, cities and counties accountable, by doing careful...

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1 min read
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