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B&G REPORT.
The B&G Report features newsy items relating to a wide variety of state and local government management topics, including state and local performance audit, state and local performance management, government budgeting, state and local human resource issues, and a variety of other public sector issues.
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WHEN COSTS ARE REALLY INVESTMENTS
When people talk about the high cost of state and local government, they often miss an important distinction: between costs and investments. People understand in their own lives that when they put money into bonds or the stock market, these aren’t really costs but money put aside in hopes that they will get a return on this cash in years to come. Yet they miss that same phenomenon when it’s in place for their tax dollars. There are lots of examples of this phenomenon, Trainin

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4 min read


THERE’S DOGE AND THEN THERE’S DOGE
When the federal government announced that it intended to create a new Department of Government Efficiency, we had our doubts – which were fulfilled when the news emerged that the vast majority of DOGE’s efforts were to cut back on government employees to the extent that some agencies have been hobbled by the lack of trained workers. Soon enough we began to hear that a number of states, which were led by Republicans, were also starting programs with the phrase DOGE, or a vari

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3 min read


HOW TO GET YOUR STORY TOLD
Several years ago, when the nation was in the depths of the pandemic, there was hardly an article we could write that didn’t bring the impact of Covid-19 into play. Even though the public sector was still delivering tons of services, collecting taxes and trying to create affordable housing, everybody we talked to about these topics would bring in questions of how they were being impacted by the pandemic. We were disheartened by the terrible toll the pandemic was taking, but,

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4 min read


HOW WE MAKE OUR FRIENDS FEEL BETTER
In a surprising number of conversations in recent months, we find that political tensions are depressing our friends and giving them a sense that government has ceased to function in a way that gives them hope for the future. And that’s when we try to cheer them up ( at least a little bit). We point out that cities, counties and states are doing a good number of positive things – in both red and blue portions of the country. Sometimes, this takes a little convincing. The page

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4 min read


ADAPT OR LOSE
Some time ago, in a conversation with a high-ranking county official, he told us about the three attributes that he sought when hiring a new employee: “attitude, aptitude and adaptability.” Subsequently in looking up those words online, we’ve realized that he didn’t make the “three A’s” up himself, but the idea remained with us as a sensible one. Clearly, the fundamental hurdles before someone should be hired for a job in state or local government are attitude and aptitude. I

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3 min read


HOME AGAIN
For well over 30 years, we’ve been researching, analyzing and writing about state and local government for a whole variety of publications and organizations. Our most significant foray into this field began when we were covering management issues for Governing Magazine from 1997 to 2019. We left Governing at a time when it briefly appeared that it was going to cease publication, to do similar coverage for Route Fifty. We held onto that gig until 2024, at which point it cut ba

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4 min read


RESPONDING TO RESPONSE TIMES
When we think about timeliness in police, fire and EMS, we often think of response times. And even though it’s recently been pointed out to us that there are other important measures, like timely evidence processing and timely release of information on high-profile events, ultimately response times are the metric you’re most likely to hear about – and the ones that are primarily the difference between safety and tragedy. For emergency services, particularly, every moment can

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3 min read


STRENGTHENING PERFORMANCE MANAGEMENT
In January 2022, a little more than a year before his death at the age of 92, we had the honor of working with Harry Hatry on an Urban Institute report titled “ Dos and Don’ts Tips for Strengthening Your Performance Management Systems. ” While we’d been writing about this broad topic for years, what made this special was that we were working once again with one of the giants in the realm of performance management. Contributions to this report were also made by well-known figu

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3 min read


UNCERTAINTY IS THE ONLY CERTAINTY
Much of the coverage about the concerns that beset states and localities tends to focus on specific areas like budgetary shortfalls, the need for better technology and a shortage of people to fill many vital positions (where have all the accountants gone?) But, increasingly, in conversations we’re having about all these topics and more, the problem that seem to keep our sources awake at night can be expressed in a single word: “Uncertainty.” “ Uncertainty is not generally wel

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3 min read


ARE BEST PRACTICES REALLY THE BEST?
We do an awful lot of reading of press releases in which various states or localities (or frequently an outside public relations firm) refers to some initiative as a “best practice.” Typically, if we write about the topic, we substitute in other phrasing, like a “practice that works,” or an “evidence-based approach,” (if it is). Of course, when we’re quoting from a study or a report we’re stuck with the phrase “best practice,” as we don’t change direct quotes to suit ourselve

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3 min read


THE SEATTLE SYNDROME LIVES ON
Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

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4 min read


THE REMOTE WORK BACKLASH
It feels like just yesterday when, during the pandemic, we were writing about the potential of remote work to make employees happier without diminishing the services they provide. What’s more, it appeared that there was the potential for large amounts of savings when cities, counties and states could cut back at least part of the office space they used. Yet a growing number of state and local governments have eliminated or drastically reduced the capacity of employees to work

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4 min read


DATAPHOBIA
A couple of months ago at a large social gathering we had the opportunity to spend some time with a person who has dedicated his life to...

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TARGETING SPEEDIER FINANCIAL REPORTS
For some time, the complexity of dealing with scores of rules set forth by the Governmental Accounting Standards Board (GASB) has become...

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4 min read


“ON NETWORKING AND BUILDING RELATIONSHIPS”
Over the course of years, we’ve come to rely on a number of organizations that specialize in various aspects of state and local...

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4 min read


TEN TIPS FOR BETTER PERFORMANCE MANAGEMENT
Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states...

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3 min read


BUREACRACY IS NOT A DIRTY WORD
When was the last time you heard anyone say, “Gee what an excellent bureaucracy we have in the Department of Motor Vehicles. It only took...

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4 min read


DO LEGISLATURES UNDERSTAND THE VALUE OF MANAGEMENT?
For some time, we’ve been fascinated by the relationship between executive branch managers and their legislatures or city councils. Not...

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3 min read


BAD DATA IS EVERYWHERE: BEWARE!
Way back in 2015, we wrote a cover story for Governing about bad data. (And by the way, we’re delighted to report that after a few...

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4 min read


THE GENERATIONAL FALLACY
We’ve never really understood the way horoscopes work. How can it be that if someone is born a minute after midnight on October 24th,...

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3 min read
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