B&G REPORT.

Much of the coverage about the concerns that beset states and localities tends to focus on specific areas like budgetary shortfalls, the need for better technology and a shortage of people to fill many vital positions (where have all the accountants gone?) But, increasingly, in conversations we’re having about all these topics and more, the problem that seem to keep our sources awake at night can be expressed in a single word: “Uncertainty.” “ Uncertainty is not generally wel

We do an awful lot of reading of press releases in which various states or localities (or frequently an outside public relations firm) refers to some initiative as a “best practice.” Typically, if we write about the topic, we substitute in other phrasing, like a “practice that works,” or an “evidence-based approach,” (if it is). Of course, when we’re quoting from a study or a report we’re stuck with the phrase “best practice,” as we don’t change direct quotes to suit ourselve

Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

It feels like just yesterday when, during the pandemic, we were writing about the potential of remote work to make employees happier without diminishing the services they provide. What’s more, it appeared that there was the potential for large amounts of savings when cities, counties and states could cut back at least part of the office space they used. Yet a growing number of state and local governments have eliminated or drastically reduced the capacity of employees to work