B&G REPORT.

Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

Last Tuesday in our Management Update Section, we announced the publication of a study titled “2025 State and Local Workforce Survey...

A couple of months ago at a large social gathering we had the opportunity to spend some time with a person who has dedicated his life to...

Over the course of years, we’ve come to rely on a number of organizations that specialize in various aspects of state and local...

Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states...

Every government makes mistakes from time to time. Sometimes, leaders acknowledge that a decision made in the past has gone awry and...

When was the last time you heard anyone say, “Gee what an excellent bureaucracy we have in the Department of Motor Vehicles. It only took...

Today is “World Social Media Day,” a celebration of that form of communications that was first proclaimed in 2010 by Mashable, a media...

Many states, counties and city leaders are regularly raging against “fraud, waste and abuse.” This is hardly a new issue but inspired by...

Today is the first day of Public Service Recognition Week and since much of our readership is made up by people who have devoted their...

Generally speaking, we see the positives in the world in which we live. We’re grateful for our work, family, and one another. Right now,...

More than ten years ago, leaders in West Haven, Connecticut (where the Greene of Barrett and Greene grew up), began planning a fabulous...

Nearly every city, county or state gathers huge quantities of data for a variety of purposes. Some of it is effectively used, some is...

Recently, we were involved in a project that involved reaching out to dozens of officials in cities across the United States.  As you...

Over the course of the years, we’ve happily written about scores (probably hundreds) of reports that are focused on broad areas of state...

We’re looking forward to participating in a panel at the upcoming annual conference of the American Society for Public Administration...

As regular readers of this website know, we generally avoid covering politics or the federal government. That said, we’re beginning this...

We recently came across an online report by a local NPR station that began with a headline that stated that, “Philadelphia and Wilmington...

When we were attending the most recent Southeastern Conference for Public Administration in Memphis (SECOPA), we sat in on a number of...

Over the course of time, we’ve written repeatedly about the confusion many Americans have about which level of government provides which...