B&G Report

The Non-Tech Problems with Public Sector Apps

With the advent of mobile apps and easily accessible web portals, there’s growing potential for improved communication between...

Getting Feedback From Residents: A New Survey

Increasingly, the old days of town hall meetings is giving way to electronic means for getting input from residents. Though this means of...

Bringing Context to Quality of Life Ratings

Yesterday afternoon, at the #ICMA’s annual conference in Columbus Ohio, an announcement was made about an exciting collaboration to...

Engaging the Public on Climate Action

By Chris Adams, CEO of Balancing Act, a creator of simulation-based online engagement tools. With the recent passage of the...

Crowdfunding to Help Pay for Infrastructure

by John R. Bartle, University of Nebraska at Omaha and Can Chen, Georgia State University John Bartle ...

Engaging the Community to Serve the Community: The Providence Rescue Plan

By Joshua Avila, MPA, Deputy Chief Operating Officer, City of Providence, Office of Mayor Jorge O. Elorza I joined the City of...

California’s Powerful Example of Citizen Participation

We often talk about performance auditors on this website. These dedicated professionals may be appointed or elected. They use...

Conflicting Citizen Demands Leads to Disappointment in Government

By Terry McKee, director of procurement at Knoxville’s Community Development Corporation I believe that one of the reasons people...