B&G REPORT.

A few weeks ago, we wrote a special feature titled “Using Data to Lead More Effectively.” The focus moved swiftly from data experts to the employees who work with data across government and increasingly use it to make real-time decisions. That point was clearly made by Elena Boyd, Managing Director in Accenture’s Public Service Practice, who said. “Historically government data use was retrospective and siloed. There was a lag between when things were happening and when they

It won’t come as a surprise to anyone who works in state or local government to hear that many of our interviewees suggest – notwithstanding what ails their employer – that they’re going to solve many issues with new and improved technology. And to be sure, technology is increasingly an important part of any formula for success, and cities, counties and states that aren’t involved in improving their high-tech profile will be left behind. Still, as a state CIO characterized

There are certainly justifiable reasons to be concerned about the far-reaching ramifications of artificial intelligence. Nobody really knows for sure its impact on the workplace. And in the absence of guarantees that the benefits will outweigh the flaws, fear runs rampant. But when we talk with friends about AI, they forget that this isn’t the first technology to conjure up fear and loathing. In fact, historically almost every new scientific advance has led to public concern,

“This is the last B&G Report we’ll be publishing in 2025 (the next new column will appear in this space on January 12, 2026 ) And so, we thought it only appropriate for us to look back at the columns we’ve done over the last year to pick out ten of our favorites – and provide them to our readers who may have missed them the first time around. Take a look, and as NBC used to say in a campaign to get people to watch its reruns, “If you haven’t seen it, it's new to you.” Unc