B&G REPORT.

As a growing number of state and local employees are heading toward retirement, the conversation generally focuses on how to retain them or how to recruit their replacements. Both are certainly important questions, but they leave out a critical issue that confronts entities from coast to coast: The loss of institutional memory. From our vantage point, covering state and local government for decades, it repeatedly comes as a surprise to us when we interview someone in a reason

Many years ago, when we were involved in evaluating the management capacity of the nation’s largest cities, one of the areas of inquiry was performance management (which we then were calling “management for results”). This early exercise – one of the first in a line of work that ultimately led to the Pew Charitable Trusts’ Government Performance Project– was largely reliant on journalistic-style interviews, supplemented with a survey instrument. When we interviewed the people

Last Tuesday in our Management Update Section, we announced the publication of a study titled “2025 State and Local Workforce Survey...

Today is the first day of Public Service Recognition Week and since much of our readership is made up by people who have devoted their...

We were involved in a meeting the other day, in which a couple of participants were talking about agile government. We hear that term...

In conversations that we’ve had lately with people in human resources and elsewhere in government, we’ve found ourselves repeatedly...

In the many performance audits we read each year, a common recurring problem is staff capacity. While this isn’t a new issue, we're...